Drive sales and achieve operational excellence with Salesforce consulting services

  • Salesforce
  • Salesforce

Boost sales, enhance customer experiences, and streamline operations, with our tailored Salesforce strategies that align with your unique goals. We leverage the latest innovations like Salesforce Flow to empower your teams with smarter workflows, AI-driven insights, and cutting-edge automation. Transform your business outcomes with our expert Salesforce consulting services.

  • Custom Salesforce strategies tailored to your business objectives
  • Seamless integration of Einstein GPT for predictive insights and automation
  • Proactive system health checks, upgrades, and optimization
  • Robust governance and compliance support for data security
  • Continuous performance monitoring and improvement
  • Our 25+ certified Salesforce experts deliver innovative, tailored solutions

Our end-to-end Salesforce consulting services

Demo – lead & opportunity management

Demo – lead & opportunity management

Automate your sales cycle and get insights on your lead with Salesforce Sales Cloud. It helps you to efficiently distribute and qualify leads as well as convert them into opportunities. With our Sales Cloud demo, you will be able to get insights on how to:

  • Get a 360-degree view of your sales process
  • Automate the prospect-lead-opportunity cycle
  • Address your customers’ requirements

Salesforce products we work with

  • Salesforce experience cloud
  • Salesforce commerce cloud
  • Salesforce marketing cloud
  • Salesforce Agentforce
  • Salesforce service cloud
  • Salesforce data cloud
  • Salesforce sales cloud
  • Salesforce CPQ

Enhance sales and support with intelligent Salesforce solutions

Service Agent

Always ready, always reliable, 24/7 customer support

Every customer concern matters and deserves full attention. Our omni-channel bot agents provide seamless 24/7 support across the web, mobile, social media, and more. Powered by Salesforce Service Agent, they resolve issues autonomously with accuracy. Easily set up or customize and ensure smooth escalation to human agents when needed for complete customer experience.

Sales Agent

24/7 AI engagement to drive sales across channels

Opportunities don’t follow a schedule. That’s why our Sales Agent provide 24/7 engagement, ensuring you seize every opportunity. They answer product questions, handle objections, and schedule meetings for your sales reps. With responses grounded in your business data, you decide when they will engage, allowing for a smooth handoff to human sales reps. Your prospects can connect with the Sales Agent on their preferred channels, such as SMS or WhatsApp, and get support in any language.

Salesforce solutions we offer

  • Salesforce enablement
  • Salesforce Platform-as-a-Service
  • Strategic direction and governance

Salesforce enablement

Empower your sales reps to close more deals faster with expert Salesforce enablement. Hire Salesforce consultants to maximize Salesforce’s potential. Our customized programs ensure deep product understanding, efficient workflows, and effective sales strategies, all tailored to your unique business goals.

Salesforce Platform-as-a-Service

Streamline your development process and reduce costs with our Salesforce PaaS solutions. Our expertise frees you from managing complex infrastructure, allowing you to focus on core business needs. Get your applications up and running faster with the scalability and security of the Salesforce platform.

Strategic direction and governance

We believe a successful Salesforce implementation starts with a clear vision. We’ll partner with you to define your strategic goals for Salesforce and establish a robust governance framework. This ensures your platform aligns with your business objectives, fosters user adoption, and maximizes the return on your investment.

Accelerate time to value from our Salesforce consulting services

Success Stories

Frequently Asked Questions

1. What are the different offerings of Salesforce?

The different Salesforce offerings are Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, Analytics Cloud, App Cloud, etc.

2. How Softweb Salesforce consultant can help you grow your business?

The Salesforce consultant analyzes the existing business processes and practices. After evaluating it, they can advise a suitable strategy that can meet your organizational objectives. The consulting partners can contribute their expertise to enable your overall business growth by improving efficiency and leveraging state-of-the-art tools. For more information, please write to us at info@softwebsolutions.com

3. What are three distinct approaches to Salesforce implementation?

Big Bang Implementation – A Big Bang implementation offers a better ROI, because it is much faster and cost-effective than any other alternative.

Phased Implementation – In this method, the full Salesforce implementation is divided into various phases by which all users gradually move to groups to the new system.

Parallel Implementation – Parallel implementations are quicker than the Phased implementations and slower than the Big Bang implementation, however, they also have a low level of risk.

4. What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a comprehensive customer relationship management (CRM) platform that empowers businesses with tools for managing leads, opportunities, and sales processes, ultimately enhancing sales team efficiency and customer engagement. It encompasses features for pipeline management, contact tracking, analytics and more.

5. What is the difference between Salesforce Sales Cloud and Salesforce Marketing Cloud?

Salesforce Sales Cloud focuses on managing customer relationships, sales processes, and pipeline tracking, catering to sales teams. In contrast, Salesforce Marketing Cloud specializes in marketing automation, delivering personalized campaigns, email marketing, and customer engagement strategies to enhance marketing efforts. For more information, please write to us at info@softwebsolutions.com

Scale, grow and transform your business

Leverage our consulting services and make Salesforce solution work across your entire business landscape.

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