Addressing complex eCommerce challenges with Salesforce Commerce Cloud

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The dynamic eCommerce industry encounters fresh obstacles daily. Salesforce Commerce Cloud effectively resolves these issues, delivering personalized journeys and operational improvements. Its advanced capabilities enable businesses to adapt swiftly, expand effectively, and thrive amid competition. At Softweb, we utilize Salesforce Commerce Cloud to craft, implement, and refine tailored eCommerce approaches. Our offerings drive business growth while delivering exceptional customer engagement.

  • Personalized shopping experiences powered by AI-driven recommendations
  • Omnichannel commerce integration for a unified customer journey
  • Advanced inventory and order management solutions
  • Seamless payment gateway and third-party integrations
  • Automated promotions and dynamic pricing strategies

Our Salesforce Commerce Cloud services

Salesforce consulting

Salesforce Commerce Cloud consulting

Salesforce Commerce Cloud consulting

Our consultants craft tailored strategies to provide strategic guidance, helping clients unlock full business potential with Salesforce Commerce Cloud.

Salesforce Sales Cloud implementation

Salesforce Commerce Cloud implementation

Salesforce Commerce Cloud implementation

Seamless implementation of Salesforce Commerce Cloud tailored to your unique requirements. We ensure rapid deployment with minimal disruption to your operations.

Salesforce Sales Cloud integration

Salesforce B2B Commerce Cloud

Salesforce B2B Commerce Cloud

Streamline B2B eCommerce operations with robust Salesforce solutions. Simplify complex workflows and improve procurement efficiency.

Azure Cloud Services

Salesforce B2C Commerce Cloud

Salesforce B2C Commerce Cloud

Tap into the Salesforce B2C Commerce Cloud to shape enriching customer journeys where engagement is elevated at each turn and brand loyalty is implanted.

Configuration and customization

Salesforce Commerce Cloud integration

Salesforce Commerce Cloud integration

Holistic integration of Salesforce Commerce Cloud into existing systems and third-party apps. A consolidated ecosystem for improved efficiency as well as customer experience.

Data migration

Salesforce Commerce Cloud migration

Salesforce Commerce Cloud migration

Smooth migration from legacy platforms to Salesforce Commerce Cloud with zero downtime. We prioritize data integrity and operational continuity throughout the process.

Salesforce Sales Cloud analytics

Salesforce Commerce Cloud analytics

Salesforce Commerce Cloud analytics

Empower your business with the magic of analytics—unlock smarter decisions, seize hidden opportunities, and delight your customers like never before. Adopt Salesforce Commerce Cloud analytics to optimize your eCommerce operations and propel growth.

Deployment and support

Salesforce Commerce Cloud customization

Salesforce Commerce Cloud customization

Custom solutions to enhance functionality and meet your business objectives. Our development team ensures scalable, future-proof customization.

Salesforce Commerce Cloud Features

Salesforce Commerce Cloud delivers powerful features to enhance e-commerce experiences and accelerate business growth. These are:

Integrate multiple sales channels for consistent customer experience across web, mobile, and stores.

Enable a personalized and consistent shopping journey across all touchpoints, driving customer satisfaction.

Transform shopping experiences with AI-powered, customized product recommendations.

Ensure smooth back-end processes with efficient order, inventory, and fulfillment management.

Manage inventory effectively, ensuring timely product availability across all sales channels.

Guarantee a consistent shopping journey tailored for mobile, tablet, and desktop users.

Get a free 30-minute consultation with our Salesforce expert

Elevate your eCommerce now!

Key benefits of using Salesforce Commerce Cloud

Salesforce experience cloud benefits
  • Unified shopping experience

    Seamlessly connect online and offline channels for a consistent shopping journey.

  • Tailored experiences

    Leverage AI-driven tools to deliver personalized recommendations and offers.

  • Scalability

    Scale effortlessly as your business grows, with cloud-based flexibility.

  • Robust security and compliance

    Ensure data security with enterprise-grade compliance standards.

  • Enhanced customer experience

    Improve satisfaction with faster, intuitive, and engaging digital storefronts.

  • Omnichannel capabilities

    Enable seamless transitions across multiple touchpoints for your customers.

Success Story

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Salesforce customer portal implementation for Fujifilm Sonosite

Industry

Manufacturing

Technologies

Salesforce Lightning Web Run Time, SSIS, Oracle SR, Oracle EBS

Challenges

  • No centralized portal for accessing system insights and support
  • Inefficient case management due to reliance on manual workflows
  • Lack of structured user roles and permissions for different stakeholders

Business impact

  • Self-service access to system insights and support tickets
  • Role-based access controls and authentication measures
  • Real-time access to purchase history, warranties, and system performance data

Sonosite-SS (1)
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Latest Salesforce Insights

Delivering scalable solutions for a competitive marketplace

Simplify complexities with expert implementation, integration, and support services

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