End-to-end retail solutions for retailers

The retail industry is not only changing but is transforming at a pace that has never been seen before. To succeed today, one needs to use AI, advanced analytics, and digital innovation to redefine operations and customer engagement. Our solutions leverage predictive AI for inventory optimization, real-time analytics for market adaptability, and intelligent systems that integrate e-commerce, POS, and beyond. With our expertise, retailers don’t just keep up; they lead.

Areas we serve with our digital retail solutions

E-commerce and omnichannel

E-commerce and omnichannel

Consumers expect seamless shopping experience across physical and online channels. We offer solutions like custom retail software and create a unified platform. This enables retailers to synchronize inventory, order management, and customer interactions across all channels.

Inventory management

Inventory management

It is important to manage optimal stock level with customer demands. Our advanced inventory management solutions leverage AI and data analytics. We help retailers monitor inventory in real time. Prevent overstock or stockouts with features like automated reordering, predictive demand forecasting, and optimized stock levels.

Customer experience

Customer experience

It is crucial to create a personalized and engaging shopping experience. This allows retailers to gain customer loyalty. We offer personalized recommendations and real-time analytics that resonate with customer preferences. This enables retailers to achieve higher customer retention rate.

Supply chain and logistics

Supply chain and logistics

Efficient coordination with multiple vendors, managing distribution, and responding to fluctuating demand is important. Our supply chain solutions use data analytics and IoT. This helps retailers monitor and optimize logistics operations in real time. Reduce delivery times with cost-effective inventory replenishment.

Point of sale (POS)

Point of sale (POS)

A modern POS system is central to delivering quick, efficient checkout experiences. Our solutions enable easy integration of POS with inventory, CRM, and e-commerce channels. We offer custom POS solutions that streamline the checkout process. This enables retailers to gain insight into customer purchase patterns and inventory levels.

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Challenges-1

Challenges we solve

  • Inventory overstocking

    Reduce overstock with dynamic inventory management and analytics.

  • Supplier issues

    Improve supply consistency with predictive order management and supplier insights.

  • Customer loyalty concerns

    Strengthen relationships with loyalty programs powered by customer behavior insights.

  • Low foot traffic

    Attract customers with tailored promotions and location-based marketing tools.

  • Slow fulfillment

    Speed deliveries with optimized warehouse-to-doorstep fulfillment strategies.

  • Cart abandonment

    Increase conversions through AI-driven personalized checkout experiences.

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How we can help

Driving retail innovation with cutting-edge technology

Connect With Experts

  • Predictive analytics for smarter decisions
  • Personalized recommendations to boost sales
  • AI virtual assistants for enhanced support
  • Automated processes to streamline operations

  • Deep insights into customer behavior
  • Data-driven decision-making support
  • Improved customer service and personalization
  • Operational excellence through AI-driven insights

  • Tailored solutions for unique retail needs
  • Backend systems optimized for efficiency
  • Customer-facing applications to enhance engagement
  • Scalable e-commerce solutions for growing retail businesses

  • Intuitive, feature-rich mobile apps for engagement
  • Smooth, user-friendly experience across devices
  • Enhanced customer loyalty and retention
  • Increased conversions through seamless interactions

  • Robust online platforms for retail growth
  • Customizable, scalable e-commerce features
  • Seamless omnichannel integration for flexibility
  • Simplified backend for efficient management

Success Stories

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Adopting next-gen technologies for e-commerce website design and development

Industry

Retail

Technologies

WooCommerce, WordPress, PHP

Challenges

  • Outdated e-commerce system resulted in slow load times
  • Lack of flexibility and advanced features
  • Inefficient product management

Business Impact

  • Improved website performance
  • Increased conversions and reduced bounce rates
  • Automated product and inventory management

Client

Glowtronics

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Success Stories

BartzViviano-Logo
Creating insightful reports using real-time data with Power BI integration

Industry

Retail

Technology

Power BI

Challenges

  • Lack of real-time insights in operations
  • No access to critical metrics such as cost of goods, labor costs, etc.
  • Economic fluctuations increased digital competition

Business impact

  • Created a centralized repository for real-time data access
  • Built interactive dashboards with Power BI for better insights
  • Enabled real-time data analytics

Client

Bartz Viviano

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Success Stories

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How e-commerce portal boosted fashion resale platform’s sales

Industry

Retail

Technologies

Magento 2, PHP, MySQL, JavaScript, Bootstrap 

Challenges

  • Limited e-commerce functionality
  • Limited customization option
  • Inefficient product management

Business Impact

  • Improved customer experience with Magento 2 migration
  • Delivered tailored shopping experience
  • Improved accessibility and sales

Client

Fashionphile

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Success Stories

shoppertrak
Shopper analytics transforming ShopperTrak’s customer insights

Industry

Retail

Technologies

iOS, MongoDB, Alfresco

Challenges

  • Difficulty in offering a seamless shopping experience
  • Tracking inventory manually led to inaccuracies
  • Inefficient loyalty program management

Business Impact

  • Reduced out-of-stock instances
  • Integrated a digital loyalty program within the app
  • Personalized product recommendations

Client

ShopperTrak

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Success Stories

Improving supply chain efficiency with Power BI in retail

Industry

Retail

Technologies

Power BI 

Challenges

  • Inaccurate demand forecasting
  • Slower responses to supply chain disruptions
  • Operational delays and higher costs

Business impact

  • Improved insights into demands with Power BI dashboards
  • Minimized obsolete inventory with access to live inventory data
  • Optimized inventory management lowered operational expenses

Client

A well established consumer electronics retail brand

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Retail use cases

Inventory optimization

Challenge:

Frequent stockouts due to unpredictable demand.

Solution:

Deploy AI-driven demand forecasting and automated reordering.

Business benefits:

  • Reduce stockouts
  • Align inventory levels with actual demand
  • Improve cost efficiency

Personalized recommendations

Challenge:

Lack of insights into customer behavior.

Solution:

Implement data analytics and AI models on customer data.

Business benefits:

  • Tailored promotions
  • Increase in marketing ROI through targeted campaigns
  • Strengthened customer loyalty

Logistics management

Challenge:

Lack of supply chain visibility, delayed shipment, and customer dissatisfaction.

Solution:

Implement IoT solutions for predictive analytics.

Business benefits:

  • On-time deliveries
  • Reduce logistics costs
  • Improve customer experience

Customer Testimonials

BartzViviano-Logo
Softweb Solutions worked closely with us to implement a Power BI solution for my company, BartzViviano Flowers and Gifts. We were able to develop a series of Power BI screens that give us new and valuable insights into our business. From a detailed up to the minute sales analysis to accurate information on our costs Power BI gives us the tools to manage our business more effectively.

Frank P. Viviano

Bartz Viviano Flowers & Gifts, Inc.

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Quality of services provided by softweb solutions has been outstanding. Quality of work is excellent. Knowledge of Magento is very good. I don’t have anything bad to say as all the work and it’s been several projects now has been very very good. Highly recommended.

Allen Francis

VP Information Technology at London Jewelers

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