Customer Background
Our client is a leading healthcare provider recognized for its commitment to improving patient outcomes and advancing clinical research. With a diverse patient base, they continue to set the pace in healthcare, driven by their commitment to innovative care solutions. Their proactive approach to change and growth ensures they remain at the helm of an ever-evolving healthcare landscape.
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Industry
Healthcare
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Technologies / Platforms / Frameworks
Microsoft Power BI, Azure Data Factory, SQL Server, Oracle, Centralized Data Warehouse, DAX
Challenges
The client relied on Logi Analytics to track patient outcomes, optimize operational efficiency, and ensure compliance with regulatory standards. However, as their data and reporting needs grew, they encountered several challenges that necessitated a shift to a more robust solution.
- Limited scalability: They struggled to handle the growing volume of patient and operational data.
- Report complexity: They were unable to gain clear, actionable insights due to limitations in visualizing complex reports.
- Inflexible reporting: Creating and modifying reports was time-intensive, requiring significant developer involvement.
- Integration issues: The company faced difficulty in integrating Logi Analytics with new data sources, including electronic medical records (EMR) and third-party tools.
- Cost constraints: Increasing costs associated with maintaining and scaling the Logi Analytics platform also became one of the major challenges.
Solutions
Assessment and planning
Conducted a comprehensive audit and created a migration roadmap to ensure seamless transition with minimal downtime and data integrity.
Data migration
Utilized Azure Data Factory to consolidate SQL and Oracle systems into a centralized, HIPAA-compliant data warehouse on SQL Server.
Power BI implementation
Designed intuitive Power BI dashboards tailored to meet patient care, finance, and compliance requirements.
Power BI dashboards for diverse needs:
- Patient feedback dashboard: Centralizes patient feedback, tracking satisfaction rates over time, segmented by gender and age group. Provides insights into trends and patterns for improved care effectiveness.
- Financial insights dashboard: Combines cost analysis with revenue tracking for complete financial oversight.
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Compliance & reporting dashboard: Tracks regulatory compliance status, ensuring the organization adheres to standards like HIPAA and automating report generation to minimize human error.
Leveraging DAX, we created complex measures and KPIs to provide actionable insights, while real-time data access was enabled through integrations with EMR systems and IoT devices.
User enablement
Facilitated smooth adoption with training workshops, detailed documentation, and a self-service analytics toolkit for non-technical users.
Ongoing support
Delivered ongoing support and optimized dashboards based on feedback, ensuring long-term success and user satisfaction.
Benefits
- Enhanced scalability: The organization can now scale effortlessly, managing large datasets with ease.
- Improved efficiency: Reports that earlier took hours to generate are now ready in real-time, making decision-making quicker and more efficient.
- Cost savings: Reduced licensing and maintenance costs by transitioning to a unified Power BI platform.
- User-friendly analytics: Non-technical staff can create and customize reports without IT intervention.
- Integration success: Smooth integration with existing EMR systems and other tools improved overall data visibility.
- Regulatory compliance: Automated reporting features ensured compliance with healthcare regulations, reducing manual errors.
- 75%
Reduction in time to
generate reports - 25%
Drop in analytics
platform costs - 40%
Increase in report usage
with self-service - 80%
Boost in accuracy through
automated reporting
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