Our Clients

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Transform text into value with our NLP services

AI-Illinois AI-Plano AI-Texas

Accelerate your business operations by implementing algorithms that understand, interpret, and generate human language. Natural language processing uses machine learning and artificial intelligence to understand and respond to natural language. It automates interactions with customers, personalizes user experiences, and improves decision-making. Thus, turning raw data into analytical outcomes.

Our natural language processing services are tailor made to automate the processing of documents, efficiently classify, extract, and validate data from raw formats. Our natural language processing experts design solutions using artificial intelligence and machine learning, and linguistics, tailored specifically to your business needs.

Our focus areas in NLP implementation:

  • Tailored solutions built to understand context and deliver insightful data
  • NLP systems designed for scalability, flexibility, and long-term performance
  • AI-powered platforms that streamline operations and improve decision-making

Driving NLP development services success through proven experience

20+

Years of experience

1630+

Projects

1020+

Customers

545+

Technocrats

Our Natural language processing (NLP) services

Our natural language processing service is designed to automate tasks like text analysis, voice recognition, and personalization to boost efficiency and accelerate success.

Data acquisition solutions

Data acquisition solutions

Our natural language processing service extracts insights and analyzes text from large volumes of unstructured data, empowering businesses to make data-driven decisions. We enable businesses to analyze and filter out irrelevant information using NLP technology. Our process ensures data accuracy, compliance, and readiness for model training.

Custom chatbot development services

Custom chatbot development services

We develop NLP-driven chatbot that understands context and intent, learning from every interaction. Our tailored chatbots are designed to automate your business operations and deliver measurable impact. We ensure to seamlessly integrate these bots into your existing platform to provide scalable and personalized customer service solutions. 

Semantic analytics systems

Semantic analytics systems

We build natural language processing solutions that understand the intent and context of your data. Our experts integrate NLP technology that interprets language, enabling applications like smarter search, improved customer support, and better decision-making.

NLP consulting

NLP consulting

Our experts guide you to implement strategy. We help you with model selection, data acquisition, and deployment tailored to your industry. Moreover, seamlessly integrate NLP into your existing system to maximize NLP’s impact on your business. With our expertise, we design solutions that drive measurable impact and business alignment. 

NLP custom solutions development

NLP custom solutions development

We develop custom solutions specifically for your business needs. Whether it’s automating workflow, extracting insights, or integrating seamlessly with your existing system, our custom natural language processing solutions are designed to fit your system and deliver measurable impact.

NLP integration and maintenance

NLP integration and maintenance

Our team of experts ensures NLP models are seamlessly deployed to solve your business purpose. We also provide ongoing maintenance support to keep your system scalable, aligned, and optimized. Our natural language processing experts help you to migrate to better technology, upgrade features, and implement designs for enhanced performance.

Turn unstructured text into actionable insights through NLP automation, classification, and natural language understanding.

Start Your NLP Journey

Our NLP solutions

Our natural language processing solutions are meticulously engineered to automate processes and enhance productivity and efficiency.

Smart assistants

We build smart assistants that understand the request and intent of the data and use appropriate technology to extract information. Our virtual assistant automates conversations and streamlines operations. It continuously learns through context awareness and gets smarter over time.

Sentiment analysis

We make your system capable of categorizing the emotions of customers identified through emails and social media by conducting sentiment analysis to adapt strategies and enhance user experiences based on feedback. Our NLP experts offer real-time insights so that your team responds faster and enhances customer experience.

Automated document processing

Our NLP solutions use advanced techniques to automate document processing tasks like extraction, classification, and summarization of reports, handwritten notes, invoices, and any other paper documents. Rapid deployment ensures reduced manual errors and improves overall efficiency.

Text analytics and categorization

Our text analyzation tool performs text mining to process unstructured data. The data is further categorized using classification tools. It labels large volumes of data, enabling efficient extraction of relevant keywords. Additionally, it summarizes lengthy information to generate usable insights.

Personalized recommendations

Our AI model analyzes user behavior, preferences, and real-time data to deliver personalized recommendations and tailor-made solutions. We implement NLP solutions that help businesses enhance customer engagement and drive customer satisfaction across platforms.

Intelligent search

We implement NLP algorithms that interpret natural language queries, precisely search and deliver results tailored to understand user intent, behavior, preferences, and context. Our experts enable apps to understand complex language and intent behind the search, enhancing customer satisfaction.

Speech recognition

We design speech recognition solutions that accurately identify, analyze speech, and transform spoken language into written text, delivering precise search and analytics results and offering voice-based customer service. Enhance search relevance and user engagement with our speech recognition solutions

Content generation

Our AI-powered content generation services deliver consistent and personalized messaging for your audience, reducing costs, and maintaining consistency across channels. We enable you to generate content by understanding tone, intent context that feels natural and enhance customer engagement.

Named entity recognition

Our NLP solutions identify and classify personal names and names of locations, organizations, dates, and more, tailored to your domain to help businesses extract key information from unstructured text and enhance data usability and decision-making.

NLP use cases by industry

Quality control (Manufacturing)

Challenges

Maintaining consistent product quality, identifying defects early, and reducing production downtime.

How we can help:

Analyze production data and maintenance logs to identify patterns and root causes of defects, enabling proactive quality control measures.

Business impact:

  • Improved product consistency
  • Reduced waste and rework costs
  • Enhanced user experience and brand reputation

Production optimization (Semiconductor)

Challenges:

Identifying process inefficiencies, reducing scrap rates, and ensuring maximum wafer yield.

How we can help:

Use NLP to analyze equipment maintenance logs, process notes, and production reports to detect recurring issues and recommend corrective actions.

Benefits:

  • Higher production yield
  • Reduced manufacturing costs
  • Improved operational efficiency

Supply chain risk management (Semiconductor)

Challenges:

Managing supplier reliability, tracking material quality, and preventing delays due to disruptions.

How we can help:

Apply NLP to supplier communication, shipment documents, and incident reports to detect early risk signals and suggest mitigation strategies.

Benefits:

  • Reduced supply chain disruptions
  • Better supplier performance tracking
  • Improved on-time delivery rates

Equipment Predictive Maintenance (Semiconductor)

Challenges:

Avoiding costly unplanned downtime, extending equipment life, and minimizing repair costs.

How we can help:

Analyze technician notes, repair logs, and sensor-generated text reports using NLP to predict potential failures before they occur.

Benefits:

  • Minimized downtime
  • Lower maintenance costs
  • Increased equipment lifespan

Supply chain (Manufacturing)

Challenges:

Ensuring efficient supplier coordination, managing inventory levels, and responding promptly to disruptions.

How we can help:

Assess data from suppliers, production, and distribution, optimizing the entire supply chain with better information extraction and understanding.

Business impact:

  • Reduced inventory holding costs
  • Streamlined supply chain operations
  • Faster delivery and higher customer satisfaction

Product development (Manufacturing)

Challenges:

Shortening product development cycles, reducing costs, and ensuring market fit.

How we can help:

Leverage NLP to analyze market trends, customer feedback, and product performance data, inform design decisions, and optimize the development process.

Business impact:

  • Accelerated time-to-market
  • Reduced development costs
  • Better products that better meet customer needs

Credit risk assessment (Finance)

Challenges:

Accurately assessing the creditworthiness of applicants to minimize default risk.

How we can help:

Study historical data, social media activity, and non-traditional data sources, enhancing credit scoring models with deeper insights.

Business impact:

  • Lower default rates
  • Better risk management
  • Increased lending efficiency

Algorithmic trading (Finance)

Challenges:

Executing trades at optimal prices and times based on market conditions.

How we can help:

Interpret real-time news feeds, social media, and financial reports, enabling informed trading decisions through advanced algorithms.

Business impact:

  • Reduced market impact
  • Increased trading profits
  • Enhanced decision-making speed

Personalized banking services (Finance)

Challenges:

Offering tailored financial products and services to individual customers.

How we can help:

Dissect customer data, transaction history, and preferences, creating personalized financial advice and product recommendations.

Business impact:

  • Higher customer satisfaction
  • Increased customer retention
  • Improved cross-selling opportunities

Patient care (Healthcare)

Challenges:

Delivering personalized treatment plans, improving patient outcomes, and managing healthcare costs.

How we can help:

Analyze patient data, including medical history, real-time health monitoring, and treatment responses, to create customized care plans and predict potential health issues using NLP.

Business impact:

  • Enhanced patient outcomes
  • Reduced readmission rates
  • Savings via personalized preventive care

Customer support (Healthcare)

Challenges:

Managing patient inquiries, resolving issues efficiently, and providing personalized care.

How we can help:

Review patient interactions, service history, and feedback with NLP analytics to improve response times, personalized support, and proactively address common issues.

Business impact:

  • Reduced resolution times
  • Enhanced patient satisfaction
  • Improved overall care experience

Clinical documentation (Healthcare)

Challenges:

Ensuring accurate, complete, and timely clinical documentation while minimizing administrative burden.

How we can help:

Automate the extraction and organization of clinical data from various sources, improving documentation accuracy and reducing manual entry.

Business impact:

  • Reduced administrative workload
  • Improved documentation accuracy
  • Enhanced clinical data accessibility

Legal document analysis (Legal)

Challenges:

Reviewing large volumes of legal documents, identifying relevant information, and ensuring compliance.

How we can help:

Implement NLP to automate legal discovery, organize information, and extract critical details from contracts and legal documents.

Business impact:

  • Increased efficiency in legal processes
  • Lower time and costs for document review
  • Improved accuracy in identifying legal information

Compliance monitoring (Legal)

Challenges:

Ensuring adherence to regulatory requirements and avoiding legal penalties.

How we can help:

Monitor communications and documentation for compliance, automatically flagging potential violations.

Business impact:

  • Lowered legal liabilities
  • Reduced risk of non-compliance
  • Streamlined compliance processes

Contract analysis (Legal)

Challenges:

Reviewing and managing complex contracts efficiently.

How we can help:

To automatically extract and analyze key terms, clauses, and obligations from contracts, ensuring compliance and reducing review time.

Business impact:

  • Reduced legal risks
  • Faster contract reviews
  • Enhanced accuracy in contract management

Claims processing (Insurance)

Challenges:

Efficiently processing large volumes of insurance claims while minimizing errors and fraud.

How we can help:

Automate extracting and analyzing information from claims forms, identifying inconsistencies and potential fraud indicators.

Business impact:

  • Faster claims processing times
  • Improved accuracy and fraud detection
  • Enhanced customer satisfaction through faster resolutions

Customer interaction analysis (Insurance)

Challenges:

Understanding customer needs and improving service based on interactions.

How we can help:

Analyze customer interactions, feedback, and inquiries using NLP to gain insights into customer behavior and preferences.

Business impact:

  • Better customer insights
  • Enhanced service offerings
  • Increased customer retention

Policy management (Insurance)

Challenges:

Managing and updating insurance policies efficiently.

How we can help:

Use NLP to automate the extraction and updating of policy information, ensuring accuracy and compliance.

Business impact:

  • Improved policy accuracy
  • Increased processing speed
  • Reduced administrative costs

Customer support (Telecom)

Challenges:

Handling a high volume of customer inquiries and support requests efficiently.

How we can help:

Deploy NLP-powered virtual assistants and chatbots to handle routine inquiries, freeing up human agents for more complex issues.

Business impact:

  • Faster response times
  • Reduced support costs
  • Improved customer satisfaction

Sentiment and feedback analysis (Telecom)

Challenges:

Gauging customer sentiment towards services and identifying areas for improvement.

How we can help:

Analyze customer feedback, reviews, and social media interactions to understand sentiment and identify key areas for service enhancement.

Business impact:

  • Better service strategies
  • Increased customer loyalty
  • Enhanced customer insights

Automated document generation (Telecom)

Challenges:

Generating accurate and timely documentation for regulatory compliance and operational needs.

How we can help:

To create of reports, summaries, and explanations from raw data automatically, ensuring consistency and accuracy.

Business impact:

  • Reduced manual effort
  • Increased operational efficiency
  • Enhanced accuracy in documentation

Network management (Telecom)

Challenges:

Managing and maintaining complex network systems.

How we can help:

Inspect network logs and communications to detect issues, optimize configurations, and predict maintenance needs.

Business impact:

  • Reduced downtime
  • Improved network reliability
  • Enhanced operational efficiency

Invoice & document processing (Logistics)

Challenges:

Managing and processing large volumes of invoices, customs records, and other logistics documents efficiently.

How we can help:

Automatically extract and process information from various documents, enabling better decision-making and reducing manual workload.

Business impact:

  • Streamlined document workflows
  • Reduced processing times
  • Enhanced data accuracy

Customer feedback analysis (Supply chain)

Challenges:

Understanding customer sentiment and improving service based on feedback.

How we can help:

Evaluate customer feedback and sentiment from multiple channels, providing actionable insights to enhance service quality.

Business impact:

  • Improved customer satisfaction
  • Enhanced service quality
  • Proactive issue resolution

Risk management (Supply chain)

Challenges:

Identifying and mitigating supply chain risks.

How we can help:

Monitor global events, supplier performance, and market conditions to predict and mitigate risks such as supplier failures or geopolitical issues.

Business impact:

  • Reduced risk of disruptions
  • Improved supply chain resilience
  • Better preparedness for unexpected events

Warehouse management (Logistics)

Challenges:

Efficiently managing warehouse operations and space utilization.

How we can help:

Analyze real-time data for optimizing warehouse layout, improving picking efficiency, and reducing operational costs.

Business impact:

  • Increased warehouse efficiency
  • Reduced operational costs
  • Faster order processing

Success stories

How AI assistants enabled zero wait time for MEA Energy’s customer support team

Industry

Energy

Technologies

AWS Bedrock, Claude 3.5 Sonnet, RAG (retrieval-augmented generation), Langchain

Challenges

  • Document management complexity
  • Multi-source data complexity
  • Growth-related scalability constraints

Business impact

  • Optimized support team productivity
  • Enhanced accuracy in customer support responses
  • Streamlined access to regulatory and compliance information
  • Better customer experience through instant, accurate responses

Client

MEA Energy

GenAI-chatbot-MEA-energy-diagram

Generative AI solutions for better hardware schematics

Industry

Manufacturing

Technologies

Python, LangChain, Azure Cloud, LLM

Challenges

  • Difficult manual design optimization
  • Time-consuming iterative design methods
  • Inefficient and delayed time to market

Business impact

  • AI-generated design variations
  • Automated design exploration
  • Reduced time to market for new designs

Client

A renowned original equipment manufacturer

Generative AI solutions for better hardware schematics

Customer testimonials

Words that motivate us to go above and beyond! A glimpse of our customers who make us shine among the rest.

carrier-specialty-logo.png
Softweb Solutions provided the AI-driven platform we needed — one that not only streamlined our claim processing but also significantly enhanced our operational efficiency. I highly recommend Softweb Solutions to any organization seeking to modernize and streamline their processes with intelligent automation. They have truly helped us elevate our claims management to the next level.

Stan Kanterman

President

Broadband
Working with Softweb was a wonderful experience from start to finish. Their professionalism and the quality of the final product were exceptional. From the initial meeting to the last weekly update, the team provided outstanding care and attention throughout the process. It was truly a pleasure to collaborate with them.

Aaron Facemire

How NLP benefits organizations

Our NLP development services are custom designed to suit your business needs. It adds value to your workflows, ensuring accuracy, efficiency, scalability, seamless language processing, and automation.

Get deeper insights by extracting data from structured and unstructured sources like customer reviews, social media, and email, driving strategic decision-making by identifying market trends.

Automate contract review, document classification, and information extraction to streamline operations, reduce manual errors, and ensure accuracy and efficient information management.

Enhance teamwork by analyzing and interpreting data that facilitates clearer communication channels and better decision-making processes, improving productivity and focus.

Deliver personalized marketing campaigns and optimize sales outreach by analyzing customers’ preferences and behaviors. Thus, increasing conversion rates and engagement.

Stay compliant by reviewing contracts and internal communications to identify potential regulatory issues, reducing risks, and avoiding fines.

Process multiple languages for real-time translation, enabling teams to interact effectively with global audiences, engage customers in their preferred language, and expand your global reach.

Our NLP development process

Our natural language processing experts support the full lifecycle of your NLP project. From consultation to ongoing support, we bring proven engineering best practices for NLP, enterprise-grade security, and data science expertise to deliver solutions on that scale.

Consultation
01

Our team collaborates with you to understand your business goals, challenges, and requirements and tailor the best NLP solutions that fit your business requirements.

Design and develop
02

We design and develop NLP-driven AI models using cutting-edge tools and methodologies that align with your objectives.

Testing
03

Our testing process ensures a secure, efficient, and flawless platform. Each solution is validated before deployment to meet your industry standards.

Deployment
04

We seamlessly integrate NLP solutions into your existing system to reduce disruptions and facilitate immediate operations.

Continuous improvement
05

Our experts provide ongoing support to ensure your NLP applications stay efficient and aligned with the latest updates.

Automate tasks, extract insights, and accelerate outcomes with natural language processing solutions.

Talk to Our NLP Experts

Tech stack

  • NLP frameworks

  • tensorflow
  • pytorch
  • spaCy
  • hugging-face
  • nltk
  • Languages

  • python
  • java-logo
  • c++
  • R_(programming_language)-Logo.wine 1-1
  • IDEs

  • Jupyter-Notebook
  • PyCharm
  • vs-code
  • Data processing

  • Spark
  • pandas
  • dask
  • Deployment

  • Docker
  • kubernetes
  • Amazon Sagemaker (1)
  • Azure ML
  • gcp
  • Text analytics

  • gensim
  • textblob
  • TfidfVectorizer
  • Model serving

  • tensorflow
  • onnx
  • fastapi
  • Visualization

  • matplotlib
  • seaborn
  • plotly

Why choose us

10+ years of real-world experience delivering NLP solutions across industries

60+ NLP experts, including specialists in supervised, unsupervised, and reinforcement learning

Ready-to-use NLP accelerators that reduce development time by up to 35%

Integrated with Azure ML, AWS SageMaker, and Google Vertex AI for scalable deployments

Proven success in deploying custom models for fraud detection, predictive maintenance, demand forecasting, and more

NLP services insights

Learn about our NLP development services and discuss your requirements

We are here to deliver NLP solutions tailored to your business needs

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